Privacy Policy | CoreTTS

1. Overview

CoreTTS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech API service and website. Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our Service.

Personal Information

Email address (for account registration and communication)
Name (optional, for personalization)
Payment information (processed securely through third-party payment providers)

Usage Information

IP address and geographic location
Device type, browser type, and operating system
Access times and pages viewed
API usage statistics and request logs

Content Data

Text submitted for speech synthesis
Reference audio files uploaded for voice cloning
Generated audio files (stored temporarily)

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Service
To manage your account and process transactions
To respond to your inquiries and provide customer support
To analyze usage patterns and improve user experience
To detect, prevent, and address security issues and fraud
To comply with legal obligations and enforce our Terms

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With payment processors (Creem, WeChat Pay) to process transactions
With cloud service providers (Cloudflare, AWS) for hosting and storage
When required by law or to protect our rights and safety

5. Data Security

We implement industry-standard security measures to protect your information:

All data transmitted using TLS/SSL encryption
Strict access controls for employee data access
Regular security audits and vulnerability assessments
Encrypted data backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this policy:

Account data: Retained while your account is active
Generated audio files: Automatically deleted after 7 days
API logs: Retained for 90 days for debugging purposes

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential cookies: Required for basic site functionality
Analytics cookies: Help us understand how users interact with our Service
Preference cookies: Remember your settings and preferences

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to access: Request a copy of your personal data
Right to correction: Request correction of inaccurate data
Right to deletion: Request deletion of your personal data
Right to data portability: Receive your data in a portable format
Right to withdraw consent: Withdraw consent for data processing

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@coretts.shop